IROAD FAQ

Frequently asked questions

How to Android “IROAD” APP WiFi registration errors

How to turn off your Mobile network

1.Activate Wi-Fi registration standby mode
2.Search “IROAD Dashcam” on IROAD application
3.Touch the searched Dashcam
4.Turn off mobile network
5. Successfully connected

Currently, due to compatibility issues between IROAD Dashcam and some Android smartphones, even though Wi-Fi registration standby mode is enabled, it is not possible to register IROAD Dashcam on IROAD mobile application.
To make the connection between IROAD Dashcam and your smartphone easier, turn off your smartphone’s mobile data and see if it’s working properly.

In particular, there are problems following the Samsung Galaxy OS (ONE UI) update, and some other smartphone devices have the same bug detected.

oun ui
[Galaxy One UI ver]

See the bottom video for instructions on “how to turn off smartphone mobile network”.
※ Setup screen may vary depending on some model or OS version.

how to turn off smartphone mobile network

BUTTON SCENARIO GUIDE

IROAD DASHCAM NON LCD MODEL


– BUTTON A

 

POWER OFF

OPERATION Press and hold the button(A) for 5 seconds long
OPERATION EXPLANATION “Shut down the system.” will be signaled, and the device will be powered off.

POWER ON

OPERATION Press and hold the button(A) for 5 seconds long
OPERATION EXPLANATION “Start recording.” will be signaled, and the device will be powered on.

 

Wi-Fi OFF

OPERATION Press the button(A) for 1.5 seconds long “Ding” sound will signal
OPERATION EXPLANATION “Wi-Fi power is off.” will be signaled, and Wi-Fi connection will be unavailable.

Wi-Fi ON

OPERATION Press the button(A) for 1.5 seconds long “Ding” sound will signal
OPERATION EXPLANATION “Wi-Fi power is on.” will be signaled,and Wi-Fi connection will be available
※ When ‘OFF’, the consumption power is reduced by 0.3w and the device operating time is increased by 10%.

※ ‘Wi-Fi ON/OFF’ function allowing Users to turn Wi-Fi power on/off. Do not confuse it with ‘Wi-Fi registration button’. When connecting to a smartphone, you must press ‘Wi-Fi Registration Button’

※ Smartphones that have already been registered previously, Users do not have to re-registered even if the Wi-Fi on/off function is used

※ Default settings – Wi-Fi function is ON. / Supported Products : Q7, Q9, X9, X1


– BUTTON B

 

Wi-Fi STAND BY MODE ON

OPERATION Press the button(B) shortly. “Ding-dong” sound will signal
OPERATION EXPLANATION “Stand-by mode for the registration.” will be signaled, and Wi-Fi connection can be initiated.

Wi-Fi STAND BY MODE OFF

OPERATION Press the button(B) shortly. “Ding-dong” sound will signal
OPERATION EXPLANATION “Stand-by mode for the registration is released.” will be signaled, and Wi-Fi connection cannot be initiated.

 

AUDIO RECORDING OFF

OPERATION Press the button(B) for 3 seconds long “Ding-dong” sound will signal
OPERATION EXPLANATION “Stop recording the voice.” will be signaled, and will be recorded without audio.

AUDIO RECORDING ON

OPERATION Press the button(B) for 3 seconds long “Ding-dong” sound will signal
OPERATION EXPLANATION “Start recording the voice.” will be signaled, and will be recorded with audio.

BUTTON SCENARIO GUIDE

IROAD DASHCAM LCD MODEL


– BUTTON A

 

POWER OFF

OPERATION Press and hold the button(A) for 5 seconds long
OPERATION EXPLANATION “Shut down the system.” will be signaled, and the device will be powered off.

POWER ON

OPERATION Press and hold the button(A) for 5 seconds long
OPERATION EXPLANATION “Start recording.” will be signaled, and the device will be powered on.

 

Wi-Fi OFF

OPERATION Press the button(A) for 1.5 seconds long “Ding” sound will signal
OPERATION EXPLANATION “Wi-Fi power is off.” will be signaled, and Wi-Fi connection will be unavailable.

Wi-Fi ON

OPERATION Press the button(A) for 1.5 seconds long “Ding” sound will signal
OPERATION EXPLANATION “Wi-Fi power is on.” will be signaled,and Wi-Fi connection will be available
※ When ‘OFF’, the consumption power is reduced by 0.3w and the device operating time is increased by 10%.

※ ‘Wi-Fi ON/OFF’ function allowing Users to turn Wi-Fi power on/off. Do not confuse it with ‘Wi-Fi registration button’. When connecting to a smartphone, you must press ‘Wi-Fi Registration Button’

※ Smartphones that have already been registered previously, Users do not have to re-registered even if the Wi-Fi on/off function is used

※ Default settings – Wi-Fi function is ON. / Supported Products : TX9, T10, T8s2(2018)


 

TOUCH CALIBRATION

OPERATION Press the button(A) 3 times shortly “Ding” sound will signal
OPERATION EXPLANATION Screen will be switched to recalibration screen

Language is settable from factory only. It’s not possible to get worranty service in case of purchasing from domestic market of Korea or unauthorized seller.

Product is automatically upgrading when you execute IROAD application or PC viewer.

An uninterrupted power supply unit connects IROAD to the car battery. The power is cut automatically if the voltage drops the configured value or the configured time elapses to prevent the vehicle battery discharge.
In other words, uninterrupted power supply unit allows you to use IROAD even when the car engine is off.

No, there isn’t. IROAD automatically switches on when connect it to power suplly either via cigar jack or to an uninterrupted power supply.

Download real-time and saved videos with the IROAD app and Wi-Fi features.

1. If you don’t use IROAD all the time, then connect the power cable to the Dash cam and to the cigar jack in your car.
2. If you use it all the time, then connect it to your car’s battery using our Constant Fuse Cable to prevent car battery discharge.

1.Please allow that downloaded application like below picture.

cation_1_en

2.Need to selct in first use, click ‘open’ to excute as below picture. It will never ask again for the option.

cation_2_en